Privacy Policy

01Information We Collect

We collect information you give us directly, as well as some information that is gathered automatically when you use our site.

• Contact & booking details — name, email address, phone number, and any message you send through our contact or registration forms.
• Trip preferences — the trips you enquire about or register for, group size, and any special requirements you share with us.
• Usage data — pages visited, time spent on site, device type, and browser, collected automatically via Google Analytics (G-T85B9W7B7B) and Meta Pixel.
• Communications — records of emails or WhatsApp messages you send us.

We do not collect payment card information directly. Any transactions are handled through third-party providers.

02How We Use Your Information

Your information is used solely to provide and improve our services:

• To process trip bookings and registrations and confirm your place.
• To respond to your enquiries and communicate trip details, updates, or changes.
• To send relevant trip updates or newsletters — you can unsubscribe at any time.
• To improve our website experience based on aggregated, anonymised usage data.
• To meet any legal or safety obligations related to our guided activities.

03Cookies & Analytics

We use cookies and similar tracking technologies to understand how visitors use mountainslayers.co.ke. This includes Google Analytics (for aggregated traffic data) and Meta Pixel (to measure the effectiveness of our social media). Neither service is given information that directly identifies you.

You can disable cookies in your browser settings at any time, though some site features may not work as intended if you do.

04Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share limited data with:

• Service providers — platforms like Google (Forms, Analytics) that help us operate our website and manage bookings.
• Partner guides or operators — where a trip involves a third-party guide or venue, we may share necessary details (e.g. your name and contact number) to facilitate the trip safely.
• Legal authorities — where required by Kenyan law or to protect the safety of our participants.

05Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS and access to collected data is restricted to staff who need it to carry out their work.

No method of transmission over the internet is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

06Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct any information that is inaccurate.
• Ask us to delete your data where we no longer have a legitimate reason to hold it.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at the details below. We will respond within 30 days.

07Third-Party Links

Our website may contain links to third-party sites (e.g. our social media pages, Google Forms). This Privacy Policy applies only to mountainslayers.co.ke. We are not responsible for the privacy practices of external sites and encourage you to read their policies.

08Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will change. Continued use of our site after any changes constitutes acceptance of the updated policy.